FAQ
Can’t find your answer? Email us at hostelden@gmail.com.
Your stay
Rooms, beds and everyday questions.
- What time is check-in and check-out?
Check-in is 16:00–21:00. Check-out is until 11:00.
- What kinds of rooms are there?
Mixed dormitories on the 3rd and 5th floors, a female dormitory on the 4th floor, and a private double room.
- Is there a female-only dormitory?
Yes. The 4th floor is a female dormitory, with 4-bed, 6-bed and 10-bed rooms.
- What does each bed have?
A privacy curtain, a reading light, a power outlet, a personal locker, a comfortable mattress and air conditioning.
- Can I leave my luggage?
We can store your luggage for free from 10:00 on the day you check in, and until 21:00 after you check out. Please ask at the front desk.
- Can the staff help with sightseeing?
Yes. Our multilingual staff are always happy to help you discover Tokyo.
- Is Wi-Fi available?
Yes, Wi-Fi is available and free.
- Can I rent a towel?
Yes, towels are available to rent for a fee.
- Are the showers separated by gender?
Yes, the showers are separated for men and women.
Booking and contact
Rates, availability and reaching us.
- How do I book and see the rates?
Book on our booking page. Rates and availability are shown there for the dates you search.
- How can I contact you?
You can contact us by email for any inquiry: hostelden@gmail.com. Our phone number is 03-6661-2067. For room availability, please check the booking page.
Getting here
Finding hostel DEN from the station.
- Where is hostel DEN?
Fujii Dai-2 Building, 4-13-8 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-0023. Kodenmacho Station on the Tokyo Metro Hibiya Line is a 4-minute walk away (Exit 5 or the Jisshi Park exit).
Events and jobs
Hosting at DEN and joining our team.
- Can I hold an event at DEN?
You can send us an entry with your plan, date, number of people, budget and how you’d like to handle the rental fee.
- Are you hiring?
Yes. We’re looking for part-time staff for the front desk, cleaning and overnight shifts.